Returns & Exchanges

At Inkjets.com, we stand behind the quality of our printer supplies with a 1-year 100% satisfaction guarantee. If you are not completely satisfied with your purchase, we make the return and exchange process simple and hassle-free.

1

Initiate Your Request

Contact our customer support team via phone, email, or live chat to obtain a Return Merchandise Authorization (RMA) number within one year of your purchase date.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring the RMA number is clearly written on the outside of the shipping box to prevent processing delays.

3

Ship the Item

Affix the provided prepaid shipping label or send the package to our returns department using a trackable shipping method for your protection.

4

Receive Refund or Replacement

Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method or ship your replacement cartridges within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing